Refund & Return Policy

We want you to be completely satisfied with your purchase.

Returns

  • You may request a return within 14 days of delivery.

  • Items must be unused, in original packaging, and with proof of purchase.

Refunds

  • Once the returned item is inspected, we will notify you about the approval or rejection of your refund.

  • Approved refunds will be issued within 7–10 business days to your original payment method.

Non-Returnable Items

  • Gift cards, perishable goods, and personalized/customized items cannot be returned.

To request a return, contact us at: bortcompanybr@gmail.com